Last farewell of rizal free essay sample

To create, apply and control financial procedures and forms, ensuring that each transaction and payment has the necessary approval and justification. To prepare and maintain monthly the cash flow projection for the period of time for which funding is available. To provide daily, weekly and monthly financial reports. To prepare and maintain up to date the accounting system, ensuring that all transactions are duly recorded. To prepare payrolls for the organization every month. To keep manage petty cash and be prepared for surprise cash counts. To store documents in a way that is simple to prepare justification and reports for donors. To supervise and provide guidance to team members regarding the commitment of works assigned. To liaise with external contacts to assure smooth operation of the Finance, i. e. Auditors and partner organizations, and so on. To regularly communicate and develop reports, work plan, time schedule, arising problems, and results of related works to the immediate supervisor. We will write a custom essay sample on Last farewell of rizal or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page JOB SPECIFICATIONS: Masters or Doctoral Degree in their area of specialization. 1-2 years of experience Responsible for the general maintenance and/or minor repairs to health department buildings and grounds and to do related tasks as required. Job Description Performs minor and major repair of all buildings and equipment. (Major repairs are performed under the supervision of licensed maintenance workers. ) Performs preventive maintenance procedures on building mechanical equipment on a scheduled basis; inspects belts, checks fluid levels, replaces filters, greases bearings, seals, etc. ; repairs or replaces broken parts. Completes daily, weekly and monthly checklists on building equipment maintenance procedures and maintains records of scheduled maintenance procedures. Installs electrical wiring and equipment; new electrical services, wiring during remodeling projects; replaces and repairs wiring as needed. Repairs electrical equipment and control circuits May repair electrical locks and control panels to maintain building security. Responds to emergency maintenance requests as required. Assists with the renovation/remodeling of buildings; repairs plaster and drywall; paints building structures. Maintains records of scheduled maintenance procedures. May obtain estimates for supplies, repair parts; orders parts as needed. High school diploma or general education degree (GED) 1 year of responsible experience in building and mechanical equipment maintenance and repair. Good skill in the use of hand and power tools. Assist shipping and receiving , unloading trucks, checking in merchandise, matching purchase orders to sales orders and distributing to sales associates for processing. Reading customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed and/or shipped. Moving materials and items from receiving or storage areas to shipping or to other designated areas. Sorting and placing materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code. Filling requisitions, work orders, or requests for materials, tools, or other stock items and distributes items to shipping or to designated route driver storage area. Ensuring warehouse is accessible and safe for salespeople and customer traffic. Assembling customer orders from stock and places orders on pallets or shelves, or relocating orders to a holding area or shipping department. Recording amounts of materials or items received or distributed via appropriate computer program. Assisting in counting of physical inventory. Weighing and counting items for distribution. Wearing the proper safety equipment. Job Specification: High school diploma or general education degree (GED) three months or more related experience and/or training

Writing Style of Theodor Seuss Geisel (Dr. Seuss)

Writing Style of Theodor Seuss Geisel (Dr. Seuss) Author Theodor Seuss Geisel created a writing style that has metamorphosed into its own separate category of unique vivacity coupled with a manipulation of everyday words and names to achieve rhymes or desired beats per line. The verse style found throughout most of Seuss's work was the anapestic tetrameter (Fenkl, 2002). This style involved using words consisting of two short syllables followed by one long syllable or using words consisting of two unstressed syllables followed by one stressed syllable. The verses were then compiled into groupings of four lines. Along with this metric method, Seuss also utilized italics, full capitalization, different colored words and different sized letters to steer the reader down the paths of his books.Dr. Seuss's contributions stemmed beyond the creation of colorful words to beneficiating the illiterate. In response to a published article in Life Magazine in May of 1954 concerning the illiteracy among school children, Dr.Ted Geisel, American wri ter and cartoonist, at wor...Seuss created a book using 220 words that were important to a young child's vocabulary. "The Cat in the Hat" went on to instant success and its beloved character is now the trademark of all Dr. Seuss's books (Bedno, 2002). However, Seuss's trademark fuzzy animals and weird shapes began earlier when the Yuzz-a-ma-Tuzz animal was created for "On Beyond Zebra," (Northern State University, 2002). Unsigned cartoons by Seuss would never be mistaken as his drawings were always filled with his trademark contraptions and creatures (Springfield Library et. al., 2002).Although Seuss wrote many children's books with the goal of creating enjoyable reading to stimulate literary growth, many of his whimsical stories contained serious themes. Perhaps Dr. Seuss's biggest contribution was to introduce important concepts to his audience that spanned generations. Dr. Seuss admitted to having serious undertones in several of his fanciful children stories. His most obvious...

German Keyboards

German Keyboards QWERTZ versus QWERTY Isnt the Only Problem! The topic is computer keyboards and cyber cafes overseas-especially in Austria, Germany, or Switzerland. We recently returned from several weeks in Austria and Germany. For the first time, we had an opportunity to use computers there-not my own laptop, but computers both in Internet or  cyber cafes  and at the home of friends. We have long known that foreign keyboards are different from the North American variety, but on this trip  we also learned that knowing and using are two different things. We used both Macs and PCs in the United Kingdom, Austria, and Germany. It was a rather confusing experience at times. Familiar keys were nowhere to be found or located in an entirely new place on the keyboard. Even in the U.K.  We discovered the truth about the George Bernard Shaw  adage that England and America are two countries separated by the same language. Once-familiar letters and symbols were now strangers. New keys appeared where they should not be. But that was just in Great Britain. Lets concentrate on the German-language keyboard (or actually its two varieties). A German  keyboard  has a QWERTZ layout, i.e., the Y and Z keys are reversed in comparison with the U.S.-English QWERTY layout. In addition to the normal letters of the English alphabet, German keyboards add the three umlauted vowels and the sharp-s characters of the German alphabet. The ess-tsett (ß) key is to the right of the 0 (zero) key. (But this letter is missing on a Swiss-German keyboard, since the ß is not used in the Swiss variation of German.) The u-umlaut (à ¼) key is located just to the right of the P key. The o-umlaut (à ¶) and a-umlaut () keys are on the right of the L key. This means, of course, that the symbols or letters that an American is used to finding where the umlauted letters are now, turn up somewhere else. A touch-typist is starting to go nuts now, and even a hunt-and-peck person is getting a headache. And just where the heck is that key? Email happens to depend on it rather heavily, but on the German keyboard, not only is it NOT at the top of the 2 key, it seems to have vanished entirely!-Which is pretty odd considering that the at sign even has a name in German:  der Klammeraffe(lit., clip/bracket monkey). My German friends patiently showed me how to type -and it wasnt pretty. You have to press the Alt Gr key plus Q to make appear in your document or email address. On most European-language keyboards, the right Alt key, which is just to the right of the space bar and different from the regular Alt key on the left side, acts as a Compose key, making it possible to enter many non-ASCII characters. That was on a PC. For the Macs at the  Cafe Stein in Vienna  (Whringerstr. 6-8, Tel. 43 1 319 7241), they had printed out the rather complex formula for typing and stuck it in front of each computer. All this slows you down for a while, but it soon becomes normal and life goes on. Of course, for Europeans using a North American keyboard, the problems are reversed, and they must get used to the weird U.S. English configuration. Now for some of those computer terms in German-terms that you will seldom find in most German-English dictionaries. Although computer terminology in German is often international (der Computer, der Monitor, die Diskette), other words such as  Akku  (rechargeable battery),  Festplatte(hard drive),  speichern  (save), or  Tastatur  (keyboard) are less easy to decipher.   Foreign Keyboards Internet Cafe Links Cyber Cafes - WorldwideFrom CyberCafe.com. Euro Cyber CafesAn online guide to Internet cafes in Europe. Choose a country! Cafà © EinsteinAn Internet cafe in Vienna. Computer Info Links Also, see the computer-related links under Subjects on the left of this and other pages. ComputerwocheA computer magazine in German. ct magazin fà ¼r computer-technikA computer magazine in German. ZDNet DeutschlandNews, info in the computer world (in German).

'The culture of individual professions can present barriers to Essay

'The culture of individual professions can present barriers to interprofessional working.' Discuss with reference to your clinical experience - Essay Example We also had people coming from different professions including social service, general practice, billing and insurance. Each of these areas has a different way of dealing with a patient and sometimes they come into conflict because they have different rules. Interprofessional working brings together these elements to find the common grounds where they can effectively collaborate and become more flexible and skilled towards meeting the patients needs (British Medical Association 2005, par.1). When these factors come together, the team is able to more affectively cross "traditional" roles and find ways to substitute roles within the framework of working together. These are the major challenges to interprofessional working and they create barriers to the patient. A study done by Elston and Holloway (2006, p. 20) showed the potential conflict between three different groups: nurses, managers and general practitioners. When asked what "interprofessional working" meant to each group, they found that GPs and managers were focused on their individual practices while nurses were able to see the relationships between all professions. The study further found that GPs thought they were ultimately responsible for everything in the study and nurse practitioners tended to work as doctors in the primary care setting. Managers saw an overall idea of the group than other practitioners. †¦between the different professions there are different priorities, GPs and nurses tend to focus on different aspects†¦I think it is going to be quite a challenge, but if it works them you could end up with something better, you could end up with a real representative view. (Nurse 2 as cited in Elston and Holloway p. 21). This nurse also pointed out that there would be challenges with understanding the differences between educational backgrounds and the socialisation process that lead to

An exploratory paper arguing both sides using past and present major Research

An exploratory arguing both sides using past and present major issues of gay marriage. Explain them through summaries and - Research Paper Example This essay examines the issue of gay marriage through positions on the right not to marry, the right to marry, and civil unions. One of the prominent positions on gay marriage is what has come to be referred to as the right not to marry. In regards to this position one considers that the institution of marriage affords a number of benefits, predominantly in government tax incentives. In this way individuals that marry have specific rights that place them at an advantage over non-married individuals. The right not to marry then has constituted a perspective that provides a counter-point to the benefits gained through marriage. Polikoff notes that if the right to marry is considered a right then, â€Å"– the right not to marry – should likewise be fundamental. Revived proposals to condition poverty assistance on marital status, as well as tax benefits and burdens based on marital status, would require strict judicial scrutiny† (Polikoff). In this way Polikoff has c onsidered both the benefits gained through marriage and the perspectives on marriage as a fundamental right. She is arguing then that if the courts establish the right to marry a fundamental right for all people, including gays and lesbians, there should be a concomitant right not to marry. Ultimately, this right would benefit not only gays and lesbians, but individuals that choose to forego marriage. Another prominent position in the debate on gay marriage is the notion of the right to marry. The right to marry has long been a prominent issue, not only in gay and lesbian marriage concerns, but also in broader civil rights perspectives. In this way some of the most prominent right to marry controversies emerged during the civil rights era of the 1960s when there was significant debate over interracial marriages. Still, in the 21st century the most prominent right to marry issues have surrounded concerns over gay marriage. In this way there has been significant disparity of opinion o ver the extent that the constitution guarantees the right to marriage and to which groups of people. In large part this issues has been addressed at the state level. Currently, the majority of states restrict gay marriage based on the belief that marriage is between a man and a woman. Undoubtedly the belief against a blanket right to marriage for same sex couples has been influenced by prominent religious perspectives in the country. One considers that Christianity, the dominant Western religion, has opposed gay marriage; there is additionally scripture that indicates marriage should be between a man and a woman. In this way a great amount of American citizens continue to object to gay marriage based on moral reasons. Recent polling data have attested to this, noting that the highest percentage of people that oppose gay marriage have strong religious affiliations; over 77% of Protestants oppose gay marriage, and 71% of people who attend church services more than once a week oppose g ay marriage (PewResearch). While religious groups are not the only sect of people that oppose the right to marry, they constitute a major oppositional position within the country on the issue. The restriction of the right to marriage, however, has been challenged in a number of notable situations. One of the most prom

Physics of Hacky Sac Essay -- physics sport sports footbag

History Hackey Sac, or Footbag as it is commonly called, has only recently become a sport. Versions of the activity have existed in Chinese, Native American, Thai, and other cultures for hundreds of years; however, a formal structure for the sport was not adopted until 1972 when John Stalberger and Mike Marshall created the format used today. Hackey Sac now falls into one of two categories: freestyle and net footbag. Freestyle, like that of other sports, consists of a routine of difficult tricks completed in succession with a maxiumum number of difficult tricks performed in a minimal time. Net footbag resembles volleyball in its use of a net (although only only raised to a height of 5 feet), except instead of manipulating the "ball" with hands, players use their feet. The topics discussed in these pages will focus on the freestyle elements of footbag rather than net due to the more complex motions involved in freestyle. Purpose Hacky Sac, like most sports, consists of properly applying physics concepts with physical performance. Logically it follows that some "tricks" are ...

Customer Service Standards Essay

Explain how customer service standards are planned, implemented and monitored, and the impact this has on the operation of a selected business. In this task I will explain why customer service needs to be planned, how this is monitored and what impact it has for the whole organisation. The present customers of the organisation are really important for the organisation and company has to do ‘a step forward’ to make them satisfy and to keep them. If a company has no customers there are no profits for the business. Keeping existing customers is important as finding new ones is time consuming and costly. Planning customer service standards If companies plan their customer service they are more likely to exist in a business environment. Companies which have planned customer service for both; external and internal customers are more likely to be succeeding than others. Setting aims, outlining measurable benchmarks Companies must have standards which are measured and it the targets are not achieved action will be taken. Setting aims Aims are main announcements of what the business wants to achieve. Objectives are targets which are measured to check if they are achieved. Aims and objectives are really important for the business as without them there is no meaning to business. Aim and objectives give meaning to successive activities of planning, directing, staffing, organising and controlling. Methods of setting aims for customer service are wide. It depends on company and what good or service they provide. Some of the businesses have different aims, like providing employment for the owner; increasing sales and production or taking over businesses. Except aims, like making profits, providing goods and services, businesses have to state objectives by which they can get their aims. In example, if a business settled an aim to make a profit, they have to think how to achieve this; they need to set targets to know how much they want to spend and how much they want to receive. These targets should be specific as to what must be achieved; measurable to measure their success and relevant to business aim. A mission statement is a statement which determines a company or organisation. The mission statement must advise any of the organisation’s action. It influences overall success and run decision-making. In the Barclays bank, their aim is to be no. 1 bank in the England. They want to be the best choice for the customers by what they can make more profits and eliminate other banks. The Barclays objective is to provide first class customer service and offer market landing products. To achieve what they want, they use lots of trainings which can improve their skills in area where they need to be improved. This bank mission statement is related with their aims and objectives – ‘To be innovative, customer focused group that delivers superb products and service ensures excellent careers for all people and contributes positively to the communities in which we live and work.’ All of these focused and linked make the bank successful by what they have more customers and more profits. However, step by step they are better. Outlining measurable benchmarks Benchmarks purpose is to set minimum level of service, quality and quantity customer service system must reach in order to meet their objectives. Benchmarks need to be realistic, understandable and measurable. Benchmarking is the process of comparing one’s business processes and performance metrics to industry best practices from other industries. The Barclays can benchmark against another businesses by hiring the best qualified people on positions. They can make the best training for them to improve their skills, do meetings where they can talk about any issues and where they can resolve all of the problems. Make easy accessible entrances and dimensioned halls. Taking phone calls faster, and making good first impression by wearing clean and suit clothes. They can be friendly to all customers and greet them when they walking into the bank, listen to customers when they talking make sure that customer understood what was said to him. The staff of the bank should know all of the health and safety procedures and keep everything clean. Designing qualitative and quantitative performance indicators Performance indicators are needed to control achievements and to know how business and its service can be improved. Qualitative performance indicators are non numeric, like judgements and opinions; it includes management relationships; customer satisfaction – like monitoring customer feedback programme; employee morale – like level of staff turnover; quality and taste of product and customer loyalty; levels of staff absenteeism – like staffs that are unhappy or stressed. Quantitative performance indicators are numeric indicators; it includes sales and profit levels – to check if they raised or dropped; speed of service – in what time customer received what they ordered; customer retention; number of complains about staff/service/products; percentage of orders resulting from visits to customers by salespeople and responses to marketing material sent out. Public services, like ambulances or police also set performance indicators, as in need they have to arrive in max 8 minutes. Qualitative indicators in the Barclays bank are made by mastery shopper, who comes once in a month. He is checking performance of all of the employees and afterwards he is doing a report of what he saw. Mystery shopper comes to the branch and he looks and behaves like a normal customer. He pretends that he buys a product provided by a bank and check how employee who serve him is dealing with this. Other methods of checking qualitative indicator are feedbacks from customers and temporary employees. Also, complains sometimes are taken from customers and can be done by a website or can be done verbally to the staff of the bank where after they go to the log system. Quantitative indicators are measured by number of appointments of cashiers and private bankers. They are measured on solutions given by cashiers and private bankers; also it is measured in customers service served. Number of complains are counted, products sold to the customers are counted and after it is compared with this amount from previous month to check if there is any improvement. Implementing and monitoring customer care standards A company who want be successful, have to not just set good customer care standards but also monitor it afterwards. Providing staff training on raising customer service standards Lots of businesses now, in which customer service in involved are making at least one day of customer service training on the induction. New staff must be present in training at a head of the organisation or in regional office of the organisation where they will be absorbed customer service in a local level. These training usually involve presenting how to deal with different situations, to learn it there are usually used role plays with different scenarios to know how to deal with problems, complains and different types of customers. When a potential employee finishes his induction, the training still continues in place of work and done with a local staff to make sure that customer service standards are keeping up. In the Barclays bank, all of the staff has an induction which involves whole training program in a training centre which is placed in Manchester and afterwards it is continued in a branch. This induction process takes minimum 6 to 8 weeks. In the first day of the work, new employee has to go through security procedures, do other trainings like health and safety and get to know other employees. Other trainings which are necessary are people plus which is about customer service and trainings like computer skills and accountant trainings need to be taken. There is no mentor, but all of the employees are monitored by the managers, but besides this, everyone helps. Other courses which are vital to work in the bank are complains, money, fraud protection and fire procedures. Departmental trainings take place, lots of the trainings are done individually on the computer but there are regular courses to attend. External trainings also are present; they are taken in the Manchester in head of branch, where employees improve their skills knowledge about fire procedures are also improved. Meeting performance indicators The businesses monitor the performance indicators which were set to check whether target was met or not, this is also needed to check why the target was not meet and take direct action to improve it. For example, to find out what is wrong, they can set questions like, is a product provided in good quality? Is timing on serving product appropriate, etc. The Barclays bank targets are settled daily for cashiers and monthly for private bankers, also it depends on position what targets do a person has. For example, cashiers daily target is to make three lending appointments, five lending cards, three basic appointments, three walk overs, approach all ABC, credit’s and mark accordingly. Private bankers target are; deal with six loans, two insurances, six Barclay’s cards, and one hundred fifty solutions, six upgrades of an account and for new paid accounts. In measuring qualitative indicators is mastery shopper and for quantitative appointments, solutions, and number of products sold are measured and counted. I do not think that any improvements are needed in work what they do, as when I worked there for a week all the time targets were met. Measuring and monitoring performance There is wide range of ways how performance can be measured, like sales level; conducting surveys of customers; postage-paid questionnaires/comment cards/forms; make special facilities where customer can give an feedback, for example on the website ‘Contact us’ buttons; occasional telephone calls to customers; personal or telephone interviews; complains about staff/products/services; email customers, for example with surveys; etc. Customer service performance is monitored all the time, to know that customers get what they want and when they want it. This monitoring also has many ways, such as inspection by unknown company staff to witness customer service at first hand; regular staff meeting; mystery shoppers; monitoring telephone conversations; staff appraisals. Performance in the Barclays bank is measured and monitored by making overall report of previous day and showing it in the next day morning meeting. Also, on this meetings there are given sheets to complete out in which employees are able to put feedback of other employees and any other performances. Other ways are contact by a website, mystery shoppers and feedbacks on sheets from temporary employees. Reviewing performance and taking action Businesses always want to know which customers are satisfied with service provided and which are not. If they know it, they can make steps to improve themselves if a customer is unhappy. Staffs know when they are praised. Suggestions for improvements are deliberated and putted into practice when necessary. Ways how performance is reviewed can be done by – making action plan to improve areas which are criticised, investigating negative feedback, making changes in procedures, let customer know of any action taken by putting these information on the website, making regular meetings where performance can be discussed, etc. In the Barclays bank action is taken in complains. Firstly, one of the staff try to calm down a customer, try resolve problem by himself, if he is not able, he apologised for it and call a manager to speak with complaining customer. Manager tries do it by himself if he is not able, information is putted on the log system and on the next meeting everyone try to resolve it, if this do not work, it is sent to head of branch when they will consider any changes on which a person is complaining. Procedures for handling customer complains All of the businesses need to deal with complains. Most of businesses have special procedures how to deal with them with points to follow. When customer’s problem is resolved it is more likely that he will return. Complains are good way of getting rid of competitors, as when a company handle it successfully, company makes a step forward in customer service. Complains should be handled quickly and sympathy. In the Barclays bank complains are posted into the log system and afterwards if cannot be resolved in a branch, complains are sent out to branch office. Customer information and helplines There are many methods of informing customers, like putting information on the website, notices on displays, making and giving out leaflets and information sheets, frequently asked questions on the website, newsletters, and customer service advice helplines. In the Barclays bank, information is provided by leaflets, on the website, helpline, newsletters, posters, adverts and notices. The Barclays is a huge brand which is recognisable in whole country, so they use wide range methods of providing information and for marketing. Everything is easy to find in a branch as there are signs and staff is wearing identification cards where is also placed on what position they work. Impact on resources All of the companies want their employees to have the best customer service; also they want any issue easy to be resolved. If in some cases poor customer service was identified, like poor knowledge of product provided then more training is needed. It will need additional costs to arrange training and to transport staff in the place where training is provided, also, another cost is to replace the members of staff for the time when they are on training. Other costly thing is investigating complains, as it is time and consuming. Some of the staff members must be involved in resolving problem and records of it need to be completed. When a customer complains about member of a staff, the staff member can get a verbal warning, if it is first time, if not; warning can be written or can be dismissal. Improving communication is also costly, telephones, internet, computers are costly but vey useful. Besides these methods are costly for the first time, a person who has a meeting abroad can do a conference by the computer, not traveling, what saves time. The last one costly thing is improvement in physical structure of the building, for example, making things more accessible for disabled people, making lifts, automatic doors, etc. In the Barclays bank in recruiting new staff, the potential employees need to show that they are confident, punctual and have outstanding potentials. Involving new staff involves assessments which are afterwards scored. Firstly, when somebody is interesting in a position in Barclays bank, he needs to apply online, when his application form is successful he needs to get through telephone assessment, when he pass it, he is invited to the branch for an interview. Training is really costly and time consuming, but this is worth it, as people there are working for the long time and they are picked from lots of the applicants, as they are the best for these positions for which they applied. Costs involved in revamping are training cost, uniform cost, and staff time. In the Barclays, they do not really take part of making new layout of the bank.